This page describes how Excursion Ourika ("we") collects, uses and shares your personal data when you visit excursionourika.com or book a trip.
1. Data we collect
What you send us. The site has no user accounts and no customer database. The booking form sends no data to our servers: it prepares a WhatsApp message that you decide whether or not to send. If you write to us, we receive:
- your contact details: name and WhatsApp number;
- the booking details: option, date, number of adults and children, pick-up location;
- the content of your messages.
What is measured automatically. If you agree, technical data is recorded: IP address, device, browser, language, pages viewed, visit length and clicks on the WhatsApp or phone buttons. See the cookie policy.
2. Why we use it
- To organise your trip: confirmation, timings, pick-up (performance of the booking).
- To improve the site: visit statistics and request tracking (consent).
- To comply with the law and defend our rights.
Your data is never sold or used for targeted advertising.
3. Who has access
- Itinerance Plus, the agency that runs the trips, for pick-up and the running of the day.
- Our technical providers: Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States · vercel.com (hosting), Google (Tag Manager and analytics), Microsoft (Clarity), WhatsApp / Meta (messaging).
- The authorities, where required by law.
4. Retention
Conversations are kept for as long as needed to organise and follow up your trip, then deleted, unless the law requires otherwise.
5. Transfers outside Morocco
Vercel, Google and Meta may process data outside Morocco and the European Union, notably in the United States, under the safeguards set out in their own policies.
6. Your rights
Moroccan law 09-08 and, for residents of the European Union, the GDPR allow you to request access to your data, its correction, erasure or restriction, to object to its processing, to obtain its portability and to withdraw your consent. Write to us on WhatsApp +212 688 588 022. You can also contact the CNDP in Morocco or the data protection authority in your country.
7. Children
The site is not aimed at children. Bookings involving them are made by an adult.
8. Updates
This policy may change. The date of the latest version is shown at the top of the page.
9. Contact
WhatsApp +212 688 588 022 · itinerplus@gmail.com · 20 Rue Bab Agnaou, Kissariat Idaouzal N°54, 1st floor, 40000 Marrakech, Morocco · Contact page.
Text drafted from General Legal, PC templates published under a CC0 licence. It is for information only and does not replace legal advice.
